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Refund Policy

Last updated: [EFFECTIVE DATE]

Placeholder template. Choose your actual refund terms and complete every item in [square brackets] before launch. Make sure they match your course platform's settings and consumer law in the UK, EU and Canada (including any statutory cooling-off periods for digital content).

Self-paced courses

You may request a full refund within [X] days of purchase, provided you have completed less than [X]% of the course content.

Live cohorts

Full refund if you cancel more than [X] days before the cohort starts. After that, you may transfer to a future cohort [once, free of charge].

1-on-1 mentorship

Sessions can be rescheduled with at least [24 hours] notice. Unused sessions in a package are [refundable / non-refundable] after [X] days.

Community training and business services

Cancellation and refund terms are set out in your proposal or agreement.

How to request a refund

Email daniel@aimonipoint.com with your name, order details and the reason for your request. Approved refunds are returned to the original payment method within [X] business days.